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General

It is the policy of My Family Documents that information, such as your name, mailing address and email address, or telephone number is private and confidential. Because your privacy is important to us, My Family Documents maintains a website Privacy Policy to protect your information. We do not collect, use, or disclose your information for any purpose other than those identified below, except with your consent or as required by law.


information we collect:

Site activity data

Each time a visitor comes to this website, our web server collects and logs certain information. These access logs are kept for a reasonable period of time. These logs include, but are not restricted to, your machine’s TCP/IP address, your username (if applicable), date, time, and files accessed. These logs are used solely for performance, usability, site administration, security reviews, and to help improve the experience of visitors to our site. They are not sold or shared in any way to third-party organizations.

 

Cookies & Similar Technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your computer. We use cookies and similar technologies to provide interest-based advertising, combat fraud, analyze how our products perform and fulfill other legitimate purposes described below. Our website and applications also contain web beacons or other similar technologies, as described below.

 

Our Use of Cookies and Similar Technologies

My Family Documents uses cookies and similar technologies for several purposes, depending on the context or product, including:

  • Security. We use cookies to process information that helps us secure our product, as well as to detect fraud and abuse.
  • Social Media. Some of our websites include social media cookies, including those that enable users who are logged in to the social media service to share content via that service.
  • Feedback. My Family Documents uses cookies to enable you to provide feedback on a website.
  • Analytics. We use first- and third-party cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page or service and to develop other statistics about the operations of our products.
  • Performance. My Family Documents uses cookies to understand and improve how our products and website perform. For example, we use cookies to gather data that helps with load balancing; this helps ensure that our websites remain up and running.

 

How to Control Cookies

Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. Please refer to your browser’s privacy or help documentation to find Instructions for blocking or deleting cookies in other browsers.

 

Our Use of Web Analytics Services

My Family Documents’ website uses technologies from third-party analytics providers, which help us compile aggregated statistics about the effectiveness of our promotional campaigns or other operations. These technologies enable the analytics providers to set or read their cookies or other identifiers on your device, through which they can collect information about your online activities across applications, websites or other products. However, we prohibit these analytics providers from using web beacons on our sites to collect or access information that directly identifies you (such as your name or email address). You can opt-out of data collection or use by some of these analytics providers by clicking the following links:

  • Google Analytics: http://tools.google.com/dlpage/gaoptout
  • Facebook: https://www.facebook.com/help/568137493302217
  • LinkedIn: https://www.linkedin.com/legal/cookie-policy
  • Google AdWords: https://policies.google.com/technologies/ads
  • Outbrain Inc.: https://www.outbrain.com/legal/privacy
  • Marketo: https://documents.marketo.com/legal/cookies

 

Advertising

Advertising allows us to provide, support, and improve some of our products. My Family Documents does not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files to target ads to you.

 

Personal information

Personal information, such as your name, postal and email address, or telephone number is collected only when you voluntarily provide it. Such information is received when you send an email through the site or make some other specific contact, such as completing an online form or utilizing the “referral program” feature. The information you provide to My Family Documents is used only to respond to a request for information. If you use the “referral program” feature, your information is only used to transmit your message to the recipient(s) you specified. Your information will not be sold or rented to any third party.

Information we collect, other than described above, may be used by My Family Documents to provide service to you, to advertise or market our business, promotions, or services, keep and maintain accounts, keep records of transactions, and for the financial management of our business. Thus, for instance, if you provide us with your email address, we may send you emails (which you may unsubscribe from) informing you about My Family Documents services, products, offers, and partnerships.

 

E-mail communications:

We may:

  • Receive a confirmation when you open an e-mail from My Family Documents and use this information to help us customize the emails we send to you and enhance their relevance to you.
  • Send out emails with information regarding My Family Documents including promotions and events.
  • Use your email address to send you information regarding My Family Documents and our products and services.

You may opt-out of being contacted by us by sending an email to service@gregk45.sg-host.com or by unsubscribing through the unsubscribe or opt-out link in an email.

If a user elects to use our referral features for informing a friend about our Site or Service, we ask him for the friend’s name and email address. You agree that you have your friend’s consent to disclose his name and email address to us for this purpose.

 

Information that you post on our site:

Our site may provide you with opportunities to post comments and identifying information, such as to our Blog. When you post to the blog, this information may appear in public ways, such as through search engines or other publicly available platforms and may be “crawled” or searched by third parties. Please do not post any information that you are not comfortable revealing to the public at large.

 

Unsubscribing:

My Family Documents respects your privacy and has no desire to contact you if you do not wish to hear from us. If, for any reason, you wish to cease receiving messages from My Family Documents, please send an email to service@gregk45.sg-host.com with a subject line of “Unsubscribe”, including any other details that will help us fulfill your request. You may also click on the “unsubscribe” link at the footer of any email you receive from My Family Documents.

Will My Family Documents share any of the information it receives?

Information about our customers is an integral part of our business. We neither rent nor sell your information to any third party. We share your information only with entities that are controlled by or under common control of My Family Documents, and as described below:

  • Business transfers:
    In some cases, we may buy or sell assets or businesses. In these types of transactions, customer information is typically one of the business assets that are transferred. If My Family Documents, or substantially all of its assets, were acquired or if there were a proposal to acquire My Family Documents or its assets, customer information would be one of the assets that are transferred as part of the process of sales. Were this to occur, we would strive to require any acquiring entity to adhere to the policies outlined in this Privacy Policy.
  • Protection of My Family Documents and others:
    We may release information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of My Family Documents, our employees, our users, or any other person or entity. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

Transfer of information:

Your information may be transferred among the divisions or subsidiaries of My Family Documents to conduct our business and offer products and services.

 

Is information about me secure?

All customer information collected and stored by My Family Documents is maintained in secure corporate data centers and/or otherwise subject to best practices access protection. Only employees who need customer information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.

 

How can I correct or remove information about me?

If you feel that any information about you that has been collected and stored by My Family Documents might be incorrect, or you would like us to remove you from our systems, please notify us at service@myfamilydocument.com so that we may correct or delete the information.

 

Policy revisions:

Any changes to My Family Documents’s Privacy Policy will be promptly communicated on this website.

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